Klarna’s AI replaced 700 workers. It now wants some of them back to improve customer service

Klarna’s CEO has suggested that the AI job cuts have led to “lower quality” customer service
What's Your Reaction?







Klarna’s CEO has suggested that the AI job cuts have led to “lower quality” customer service
Apr 29, 2025 0 25
Apr 26, 2025 0 24
Apr 29, 2025 0 11
Apr 26, 2025 0 10
Apr 25, 2025 0 9